Privacy Policy

Last updated: November 2025

At Yorkshire Wedding Tails, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us directly.

Who We Are

Yorkshire Wedding Tails
Email: yorkshireweddingtails@gmail.com
Based in: Yorkshire, United Kingdom

We create and sell handmade pet accessories online and at craft fairs across the UK.

Information We Collect

We may collect the following information when you place an order or contact us:

• Your name
• Billing and shipping address
• Email address
• Payment information (processed securely via Stripe)
• Order details (items purchased, sizes, personalisation details, etc.)

When browsing our website, we may also collect basic technical information such as your IP address and browser type to help improve our website experience.

How We Use Your Information

We use your information only for:

• Processing and fulfilling your orders
• Communicating with you about your order or enquiry
• Handling returns, refunds, and customer service
• Complying with tax and legal obligations

We will never sell or share your personal information with third parties for marketing purposes.

Data Storage & Security

Your data is stored securely and only for as long as necessary to provide our services and meet legal requirements.

• Payment details are processed safely through Stripe - we do not have access to your full card information.
• Email correspondence is stored securely and never shared.

Marketing

We do not currently send marketing emails or newsletters. If this changes in the future, you will always have the option to opt out.

Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data (where legally possible)
• Object to or restrict certain processing activities

To exercise any of these rights, please contact us at yorkshireweddingtails@gmail.com.

Cookies

If you use our website, small text files called cookies may be stored on your device to help improve site performance and analytics.
You can adjust your browser settings at any time to block or delete cookies.

Third-Party Services

We use trusted third-party providers to help operate our business:

• Stripe – processes secure online payments
• Royal Mail – delivers your orders

Each of these providers has its own privacy policy governing how your data is handled.

Data Retention

We keep your order information for up to six years to comply with UK tax laws. After this period, data is securely deleted.

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

yorkshireweddingtails@gmail.com

Governing Law

This Privacy Policy is governed by UK law, and any disputes will be handled under UK jurisdiction.